FAQ's.

  1. How do you refurbish the wheels? How does the process work?
  2. What do you mean by Exchange?
  3. Can I exchange different wheels?
  4. How do I send my old wheels back?
  5. Is the return shipping included?
  6. Does the purchase price include fitting at my local garage?
  7. I want to buy the wheels outright without sending my wheels back?
  8. I've damaged a wheel and only want to buy or exchange one? I want to buy one wheel as a spare? Can I buy just one?
  9. I've damaged one or more wheels, can I still exchange?
  10. My wheels are kerb scraped, can I still exchange?
  11. I need tyres as well as wheels can you supply a wheel and tyre package?
  12. I can't see my wheels. Can you refurbish mine? How much does it cost?

 

 


How do you refurbish the wheels?

Please see how we do it.


What do you mean by Exchange?

We send you 4 refurbished wheels THE SAME AS YOURS, you return your 4 old ones to us. We charge a security deposit of £150, which is refunded when we get your wheels back.


Can I exchange different wheels?

No this is a like for like exchange only!


How do I send my old wheels back?

You simply pack the old wheels in the boxes your new wheels came in, and call the courier to arrange collection. All return labels and instructions are in the boxes with your new wheels. We want your wheels back as soon as possible, we charge £5 per day penalty after 10 working days.


Is the return shipping included?

Yes, return shipping is included. Highlands & Islands, Northern Ireland, IOM and Channel islands Surcharges apply.


Does the purchase price include fitting at my local garage?

No this cost is not included, you must get a quote from them. (Usually Circa £50) If you travel to Blackpool our fitting is included in the price


I want to buy the wheels outright without sending my wheels back?

Sorry this service is like for like exchange only. Any wheels for sale will be available from pxalloys.com.


I've damaged a wheel and only want to buy or exchange one? I want to buy one wheel as a spare? Can I buy just one?

Yes, Subject to availability, see pxalloys.com.


I've damaged one or more wheels, can I still exchange?

Yes we have deals to get you back on the road. If you have a picture of the damage you can email it us at info@pxwheels.com to help us, don't forget to include your phone nnumber so we can deal with your query promptly.


My wheels are kerb scraped, can I still exchange?

Yes corrosion and heavy scrapes are acceptable for exchange, however splits, bits missing, buckled or warped wheels are not. If you don't have a full set to exchange we can still get you back on the road, you need to phone us. 01253 892293


I need tyres as well as wheels can you supply a wheel and tyre package?

Yes we can, phone us for prices on tyres, make sure you have the tyre sizes and tyre brand required to hand. 01253 892293


I can't see my wheels. Can you refurbish mine? How much does it cost?

We can refurbish yours for the same price as similar wheels we have on exchange, we can arrange collection and re-delivery, we will also supply shipping boxes if you need them.